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Integration Analyst

  • September 28, 2020 3:18 PM
    Message # 9270204

    The Opportunity

    In an effort to better serve our software customers and their workers, Snagajob is looking for an Integration Analyst to manage integrations with our software products and third party vendors. The Integration Analyst acts as a bridge between business problems and technology solutions by serving as point of contact for our customers during their integration build, as well as by troubleshooting existing customer integration issues. As the Integration Analyst, you’ll work directly with internal teams, external customers, and third party vendors to gather requirements and perform mappings between products.

    This role may be based remotely or in our Richmond or Arlington, VA, or Charleston, SC office.

    What You’ll Get to Do

    • Requirements gathering with clients and vendors including documentation for customizations, interfaces via data management and ETL tools, data migration maps
    • Interpret both internal and external requirements for systems and processes
    • Technical specification design, creation and facilitation of sign-off with customers 
    • Communicate and manage expectations with all stakeholders. Use project management tools and timelines to organize all meetings tied to a project and keep all parties on track; ensure all required deliverables are met within the committed timeframe
    • Validate, troubleshoot, and diagnose all integration issues reported by customers, vendors, and our support team. Resolve issues independently whenever possible.
    • Quality assurance and quality control for technical deliverables 
    • Extensive interfacing with internal and contract engineers 
    • Assure stakeholder satisfaction throughout the process 
    • Resource allocation and planning 
    • Work with internal resources to ensure customer retention and growth 
    • Proactively seek out the assistance of others to determine solutions for complex issues and roadblocks 
    • Maintain a constant feedback loop with other departments 

    What You’ll Bring: 

    • Experience in a technical Business Analyst or technical Project Management-related role 
    • Experience in data integration, conversion and requirements gathering
    • Attentive to details; able to handle multiple projects simultaneously with a positive attitude 
    • Strong analytical, problem-solving and technical abilities; ability to analyze and interpret data 
    • Must have the ability to work under high pressure within tight schedules and deadlines 
    • Excellent communication skills; experience interfacing with both internal teams and external customers
    • Collaborative team player; innovative problem-solver
    • Ability to see problems in larger organizational context
    • Knowledge of web service and file-based integrations (APIs, XML, JSON, etc.) preferred
    • Familiarity with XML, Javascript, and SQL preferred
    • Experience with SaaS product preferred
    • Knowledge of HR/Sourcing/Talent Management industry preferred 
    • The ability to live by Snagajob’s core values - solidarity, candor, unconvention, fire - by being an ally, speaking hard truths, questioning the status quo, and always doing whatever it takes to meet our mission of putting people in the right fit positions so they can maximize their potential and live more fulfilling lives

    At Snagajob, we celebrate our differences in an inclusive workplace designed to support the things that make us individuals. Snagajob is proud to be an equal opportunity employer and we strongly encourage candidates from all different backgrounds and identities to apply. Each new hire gives us the opportunity to bring in a fresh new perspective to further diversify our company for the benefit of our employees, products and our community.

    Why Snagajob

    Snagajob offers a highly competitive compensation and benefits package including medical, dental, vision, life insurance, a 401k plan, health and fitness incentives, PTO, paid community service time, and a casual fun work environment with an award winning culture. What Snaggers love most is our commitment to work-life blend and the amazing leaders who are dedicated to helping their teams grow personally and professionally. Snagajob promotes a culture of community and support, so once a Snagger, always a Snagger. We pride ourselves on keeping it real and not being afraid to challenge the status quo.

    About Snagajob

    Snagajob, the country’s largest and fastest-growing platform for hourly work, connects more than 100 million registered job seekers with employment opportunities at 470,000 employer locations in the US and Canada. Snagajob’s mission is to put people in the right fit positions so they can maximize their potential and live more fulfilling lives. Through Snagajob, workers gain the flexibility of working when and where they choose while employers are assured every shift stays filled. For more information, visit www.snagajob.com or connect with us on LinkedIn, Instagram, Facebook and Twitter.

    To apply: https://grnh.se/c52230d71us

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